FAQ
Published on Oct 24, 26
Here are the most common questions about rafting and tours in Brotas. Didn't find yours? Talk to us on WhatsApp +55 14 98120-3502.
Rafting in Brotas
Where does the rafting take place?
On the Jacaré-Pepira River, about 15 minutes from our base at Av. Mário Pinotti, 337, in downtown Brotas. We take you to the river and back in our own transport, so you don't need to drive.
How long does the rafting take?
3 h to 3 h 30 min in total, from leaving the base until you return. About 1 h 30 min to 2 h of that is on the river.
What is the route like?
About 8 km with 32 rapids and 14 drops, through preserved forest. Depending on the river level, you can also enjoy the natural water slide and “surfing” with the boat.
What are the departure times?
Departures at 9 am or 2 pm, Monday to Saturday, and at 9 am or 1 pm on Sundays. Arrive early for the safety briefing.
What are the minimum height and maximum weight?
Rafting: minimum height 1.10 m and maximum weight 120 kg. Night Rafting: minimum height 1.20 m. Duck Radical: minimum height 1.40 m. Maximum weight of 120 kg for all.
Can children go rafting?
Yes. From 1.10 m tall for rafting. For little ones from 3 years old, the best option is Mini Rafting, a calmer 4 km stretch, great for families.
What is the difference between Rafting, Mini Rafting, Pet Rafting, Night Rafting and Duck Radical?
Rafting: 8 km with rapids and drops, more adrenaline. Mini Rafting: 4 km with no drops, seven gentle rapids and swimming spots, from 3 years old. Pet Rafting: the same stretch as Mini Rafting, with your dog in the boat. Night Rafting: the 8 km route at night, with neon wristbands and moonlight. Duck Radical: an inflatable kayak for two, you in front and a dedicated guide behind.
Do I need to know how to swim?
You don't need to know how to swim. Everyone wears a life jacket and gets safety instructions before going down the river.
Is there a drink at the end?
Yes. At the end we offer juice or a hot drink, water and the traditional cachaça with honey to toast the adventure.
Safety
Is rafting safe?
Yes. We keep a Safety Management System implemented in accordance with ABNT NBR ISO 21101, the reference standard for adventure tourism. Every step, from the briefing to the descent, follows defined procedures, with inspected equipment and a trained team. Our team has more than 20 years of experience and competes in World Rafting Championships, World Cups and Pan American Championships. Read our Safety Policy.
What equipment is used?
Boat, life jacket, helmet and paddle, all provided by Brotas Rafting.
Is there insurance?
Yes. All adventurers have individual Porto Seguro insurance. On Pet Rafting, the insurance does not cover the animal.
Can pregnant women take part?
Pregnant women do not take part in adventure activities. Talk to us and we will suggest sightseeing tours.
What to bring and wear
What clothes should I wear?
Light, comfortable clothes that can get wet, like sportswear. Avoid jeans.
What shoes should I wear?
Shoes that won't come off your feet, like sneakers or sports sandals. Flip-flops are not suitable.
What else should I bring?
Sunscreen, insect repellent, a towel and a change of clothes (they stay in the vehicle) and regular medication, such as for asthma, diabetes or severe allergies.
Can I bring my phone or camera?
We don't recommend it, because you will use both hands to paddle. We take professional photos during the descent.
Photos
How do I buy the photos of my tour?
On the Buy your photospage. The album costs R$ 60 and is available for 30 days. Payment is by Pix and you get the photos on WhatsApp.
Pet Rafting
Can I bring my dog?
Yes, on Pet Rafting and on Mini Rafting. The route is 4 km with no drops and takes 1 h 30 min to 2 h, with departures at 10 am or 3 pm (arrive 20 minutes early).
How is my pet kept safe?
Your pet goes down the river wearing a life jacket and stays on a leash while on the water. At the stops it can be let loose to play and swim. Bring a collar and leash.
Accessibility and inclusion
Can people with disabilities take part?
Yes. Accessibility is possible in all activities. Participation depends on the degree of each disability and on each person's needs, and is assessed case by case by our team. Talk to us on WhatsApp beforehand. See the Accessibility.
Is the team prepared to welcome people with autism (ASD)?
Yes. Our team is trained to welcome people with autism. Tell us their needs when booking so we can plan the best format.
Bookings, payment and weather
How do I book?
On WhatsApp (14) 98120-3502. We answer from 8 am to 6 pm. We recommend booking in advance, especially on holidays and weekends.
What payment methods do you accept?
Pix and card. The details are given when you book.
Does the tour happen if it rains?
Yes, activities go ahead in the rain, since you will get wet anyway. In case of a thunderstorm with lightning or if the river is above the safe level, the team will reschedule the activity.
What is the cancellation policy?
Up to 48 h before the activity starts: full refund. Up to 24 h before: 50% refund of the amount paid. Less than 24 h before: no refund. If a participant in the booking drops out, it counts as a no-show, and the full price for that person will be charged to the other participants.
Can I reschedule the tour?
Yes, up to 24 h before the activity starts. In that case, you get a voucher to use within 3 months, in the same year as the original booking. With less than 24 h notice, rescheduling is not accepted and participants must keep the booked time.
Can the operator cancel the activity?
Yes. Brotas Rafting reserves the right to cancel the activity if it considers there is a risk to the participants' physical safety, with a full refund of the amount paid.
Other activities
ATV tour: do I need a driver's license?
To drive you must be over 18. A category A, B or higher license is preferred. Children from 7 years old ride as passengers. The meeting point is at Rua Cubatão, 161, 100 m from Parque dos Saltos. See the ATV tours.
ATV tour: what if it rains?
The tour goes ahead even in the rain. Wear clothes that can get wet and dirty.
Zip line: what are the weight and age limits?
In general, minimum weight between 45 and 50 kg and maximum between 100 and 110 kg, depending on the zip line. Some options accept children from 5 years old or tandem rides with an adult. See the zip lines.
Canyoning: what is the minimum age?
12 years, with a maximum weight of 110 kg. It takes 3 h to 3 h 30 min, with departures at 9 am or 2 pm.
Horseback riding: can children go?
Yes, from 7 years old or 1.20 m tall. The ride takes about 40 minutes, with a guide.
Waterfalls and day use: what are the opening hours?
Farms with waterfalls and trails are open from 9 am to 5 pm. Arrive early so you have time to do the trail. See Waterfalls and Trails.
Ready for the adventure? Book on WhatsApp +55 14 98120-3502
